Terms of Service

Terms and Conditions of Use

Please carefully read the Terms of Use and Conditions of Use of this site. Using the same is subject to its acceptance.

1. Subject

1.1. These General Conditions are intended, with the order form, and other items referred to therein, to regulate the terms and conditions that govern the provision by the Free Soul, Hygiene and Cosmetics, Ltd. with no identification No legal person 508 222 966, holder of the trademark "Acqua Lisbon City SPA", hereinafter called "Acqua House 'Service On-line sale of products and services marketed by Acqua Lisbon.

1.2. These General Conditions apply to the use of the site and online store Acqua Lisbon and must be read and understood. Using the site Acqua Lisbon or any resource available for this requires the acceptance of these Terms.

1.3 These Terms may be revised at any time without any notice. You should consult the User Terms and Conditions of Use Use of this site every time you use.

2. Description of Sale Online

2.1. The Service consists of the provision, at the address www.acqualisboa.pt, access to online store Portuguese brand "Acqua Lisbon City SPA", which allows the user electronically, order products and services it announced in terms and conditions described in these Terms and other applicable elements.

2.2. The Service is available to users residing in Portugal. The ordering of products and services must be made by users aged over 18 (eighteen) years (individuals under the age must have consent of their representatives). The particulars and information transmitted by you shall enjoy full legal effect, recognizing the user purchases and can not claim that the lack of signature for breach of obligations.

2.3. Acqua Lisbon reserves the right to come to restrict, according to its sole discretion, access to the Service or part of the Service for certain commercial or strategic constraints.

2.4 The shopping in this site are intended to Portugal (delivery in mainland, Azores and Madeira). Outside Portugal, sending an order is needed prior contact with the No. +351218949220 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it , the opening hours indicated on the website.

3. Terms of Use

3.1. The User agrees to observe all laws applicable to the use of the Service, including not perform or promote the commission of unlawful acts or offensive to good morals, and shall observe the rules of use of specific products and services available through the Store Online Acqua Lisbon.

3.2. The User undertakes, furthermore, does not permit the use of the Service in direct or indirect benefit of any third party without the prior written permission of the Acqua Lisbon.

3.3. You agree to provide truthful, factual and updated information about their personal data are requested in the course of using the Service.

3.4. If the User makes available information wrong, outdated, incomplete or inaccurate, Acqua Lisbon has the right, under the law:

(I) block access to Online Store Acqua Lisbon (Portugal);

(Ii) cancel the provision of any other products ordered and not delivered;

(Iii) to withhold the return of sums paid for undelivered orders for the reasons above

3.5. The User undertakes to make a careful and responsible use of the Service

3.6 The User undertakes to ensure the confidentiality of your access to restricted areas of the site Acqua Lisbon, not transmitting to others, and use the normal procedures for confidentiality of data, including the closing session via the link " Log Off "or closing the browser and do not save confidential data access on computers shared access.

4. Use of Service Online Store Acqua Lisbon

4.1. Use of the Service depends on the completion of the online order form, acceptance of these Terms and compliance with all other procedures indicated.

4.2. For security reasons, orders are subject to a confirmation process under which the completion of registration of order may be refused.

4.3. Orders placed through the Service may also be subject to other conditions and limitations described in the Online Store Acqua Lisbon.

5. Products and Services

5.1. The user can order and purchase through the Online Store Acqua Lisbon, the products disclosed therein and the prices which they are associated.

5.2. Acqua Lisbon reserves the right at any time, remove, change and add products and services on Online Store Acqua Lisbon.

6. Order at Online Store Acqua Lisbon

6.1. To place an order for a product and / or service Acqua Lisbon, the user should select the "Order" which is next to each item, after you have selected the items and quantities to order (available for consultation on the "shopping shopping "). Next you should place an order through the link.

6.2. If you want to order other products and / or services, simply go back in your browser and add the products / services in the respective quantities. Your order will be automatically updated in the shopping cart.

6.3. To change the quantity of a product and / or services ordered (s) should place the cursor in the table for much of the article you want and change the value. The arrows may also be used to add or decrease amounts. To cancel the selection of a product and / or service, you should use the arrows to change the quantity or amount to zero.

6.4. When you finish selecting all the products and / or services you wish to order, you must select "Custom Finish". After selecting "Finish order" can still change the quantities and / or cancel items previously added.

6.5. The process of finalizing orders comprises the following steps:

1-USER IDENTIFICATION: request elements to access the restricted area of ​​the site or, if the user is not registered, the creation of a user registration by providing personally identifying information, billing and delivery. These data are essential to satisfaction and proper delivery of the order, and that all required fields must be completed properly.

2 INFORMATION ON THE ORDER OF SELECTION AND PLACE OF DELIVERY: It is shown the detail of the order and billing data, being asked to indicate the desired delivery location.

3-TRANSPORT COSTS AND METHOD FOR SENDING MEMBERS TO ORDER: Select the delivery method among those available for the products / services selected and an indication of costs.

4-DATA CONFIRMATION OF ORDER: A summary with ordering, billing and data delivery. It is also provided a text entry area for additional indications of the user, for example, be included in the dedication gift voucher.

5-CONFIRM ORDER: Complete the operation described in the preceding paragraphs, the user, after reading it, you should confirm the above described through the CONFIRM ORDER, your request is automatically sent to the Acqua Lisbon. It is now routed to the secure payments page, housed outside the site Acqua Lisbon in order to pay the order.

7. Acceptance of order

7.1. Each order placed by you is considered by Acqua Lisbon as an offer to purchase, and is, accordingly, subject to acceptance by Acqua Lisbon.

7.2. The order will only be accepted by Acqua Lisbon after confirmation of payment, issued by the entity processing Credit Card or Debit Card or bank.

7.3 The Lisbon Acqua reserves the right to cancel orders whose payment process is not completed within 5 days.

7.4 In case of unavailability of product or service ordered, the Acqua Lisbon send a communication to the email address of the User, who may choose to wait for the availability of the product or cancel the order without any cost or charge to the user.

7.5 The Lisbon Acqua undertakes to meet, in a fair, timely and diligent, all orders except for reasons of force majeure or where otherwise indicated in these conditions of service.

8. Cancellation or return of the order

8.1. To cancel or return an order, the user should follow the instructions available at Return Policy, available here .

9. Status of Orders

9.1 The status and order history can be found in the specific page for this purpose exists in the Client Area. To do this, you need to "Login".

9.2 Orders can have 4 possible states:

PENDING PAYMENT: no payment information so the request is pending awaiting payment

CONFIRMED PAYMENT: payment information already received and orders awaiting shipment

DONE: order now issued

CANCELLED: order canceled

9.3 Where there is an altered state of the order, the user is notified via e-mail sent to the e-mail address in the register.

10. Price

10.1. The prices of products and / or services purchased through the Online Store Acqua Lisbon are expressed in euro and include VAT at the legal rate.

10.2 The prices may change without notice and does not constitute or storage of printing pages with no link old prices on them.

11. Data Privacy

11.1 The data provided for on site and online store are private, in accordance with applicable law.

11.2 The Data Privacy Policy can be found on the site-specific Acqua Lisbon, available here .

More in this category: « Return Policy

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