SPA Etiquette

SPA Etiquette

Published in The Rituals

 

If this is the first time that comes to our SPA, you will find here everything you need to know.

 

First Visit?

Please come 15 minutes prior to your first treatment, because you will be asked to complete a customer card.

We seek to comply with the timetables of markup, so any delay in treatment is committed the following treatments.

If you arrive late for your appointment, your treatment may be shortened to end at the scheduled time.

 

Booking and changes

To book a voucher or ritual, just call or send an email and indicate the ritual and desired date and time.

If you need to cancel your booking we request warning 12:0 am.Detailed info here.

If you are going to use a voucher, please bring it with you, in order to be validated.

If you want to request a reservation, click here

 

Before the Ritual

Before the Ritual or therapy, please remove jewelry and personal items. You have at your disposal bathrobe, slippers, towel, disposable underwear and jewelry.

Mobile phones should not be connected within the Acqua Lisbon.

 

During the Ritual

During the treatments please let your therapist know if you are comfortable or not, very hot or very cold, if the pressure is held too strong or soft.

If you have a particular injury or physical limitation, please explain and share with the therapist.

Feel free to talk or be silent during your treatment. Our employees will respect your wish.

Our goal is to provide you with a positive experience.

 

Opening Hours:

Weekdays from 08.00 h to 21.00 h

Saturdays and public holidays from 10.00 h to 19.00 h

 

Contacts and directions

Click here

 

 

SPA catalog

spa cat

Download here the SPA catalog

 

 

 

Click Here

 

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You can choose by type of desired result, price band or techniques used.

Is to choose a Ritual to offer, or a treat for yourself, you will find the desired solution. Click Here

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